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Suspicious messages and links

What never to share, and where to report a suspicious message.

K
Written by Kehbar

What never to share

Don't share any of these in a call, chat, email or message, or with anyone who contacts you:

  • your password

  • one-time codes

  • ID numbers

  • card numbers

  • bank sign-in details

  • selfies

You verify your identity in the Kehbar app, not by email or in a chat.

How Kehbar payments work

  • You make each payment yourself through your bank app. Kehbar doesn't take money from your account.

  • Payments are bank transfers, not card payments.

  • Kehbar shows you the account details to pay into for each payment.

  • Check the status in the app. If it says "Checking your transfer", please don't pay again.

If something looks wrong

If you get a suspicious message or link, or think someone has got into your account, email [email protected] and tell us what you saw. Don't include passwords or codes.

If you've already shared something or sent money, email [email protected] too and tell us what happened.

For anything else, see Contact Kehbar support.

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