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Money waiting for a bank account

What it means when money is sent to someone who hasn't yet verified identity or added a bank account.

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Written by Kehbar

You can send money through Kehbar without verifying your identity. To receive money in your bank account, verify your identity and add a bank account.

If you sent the money

If Tunde hasn't done both yet, you'll see "Waiting for Tunde's bank account". The money has been sent, and it goes to Tunde's bank account once Tunde has verified and added one. Kehbar sends Tunde reminders.

If money is waiting for you

You'll be asked to verify your identity and add a bank account. The money then goes to that account. See Verify your identity and add a bank account.

If you sent money to the wrong person

You can't refund a payment yourself in the app. Email [email protected], and tell us what happened and how we can reach you.

For anything else about a payment, email [email protected] with the agreement, the amount and the date.

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